DCMA - Corrective Action Request and Process

DCMA Policy 1.1.1

It is DCMA policy for corrective action to be requested from contractors when contractual noncompliances are independently identified by DCMA personnel performing Contract Administration duties outlined in paragraph (a) of FAR Part 42.302, “Contract Administration Functions”

CAR Levels

• Level I: Issued for nonconformity that can be corrected on the spot and where no further corrective action response is necessary. Level I CARs shall be documented and issued to the supplier management level responsible for taking corrective actions.

• Level II: Issued when contractual nonconformity cannot be corrected on the spot. As a minimum, nonconformity associated with Critical Safety Item (CSI) critical characteristics and Safety of Flight (SOF) characteristics shall be issued at this level. Level II CARs should be directed to the supplier management level responsible for initiating corrective actions

• Level III: Issued to the supplier’s top management to call attention to serious contractual nonconformity. Repeat nonconformities found within one year for the same single point failure SOF characteristics shall be issued as a Level III CAR. A Level III CAR may be coupled with contractual remedies such as reductions of progress payments, cost disallowances, or business management systems disapprovals, etc. A Level I or II CAR need not be issued before a Level III CAR is generated. All Level III CARs shall be coordinated with the Contracting Officer.

• Level IV: Issued to the supplier’s top management when a Level III has been ineffective or the contractual nonconformity is of such a serious nature to warrant contractual remedies such as suspension of progress payments or product acceptance activities, in accordance with applicable Federal Acquisition Regulations (FAR)/Defense Federal Acquisition Regulations Supplement (DFARS) policies and procedures. Level IV CARs should be addressed to the supplier’s top-level management.

DCMA-INST 1201 - Corrective Action Process

File:DCMA-INST 1201 Corrective Action Process.pdf